The Great Cleaning Company Survey
- tjcleanoffice
- Mar 19
- 2 min read
šŖ The Great Cleaning Company Survey! šŖ
Hey there! Weāre on a mission to raise the barĀ in the cleaning industry, and we need your help. We're researching industry standardsĀ to find out what businesses truly want from their cleaning services.
š” Your input = A better, cleaner world (and a FREE cookie šŖ just for sharing your thoughts!)
1. Letās talk about your current cleaning crewā¦
On a scale of āDisaster ZoneāĀ (1) to āSparkling PerfectionāĀ (5), how would you rate them?
1 - Disaster Zone š±
2 - Meh, they could be better š
3 - They do an okay job š¤·āāļø
4 - Pretty solid! š
5 - Absolute rockstars! š
2. Whatās the BEST thing about your current cleaning company?
[Open-ended]
3. If you could wave a magic wand and improve ONE thing about your cleaning service, what would it be?
[Open-ended]
4. When you're on the hunt for a cleaning service, where do you look first?
(Check all that apply)ā Googleā Social Media (Facebook, Instagram, LinkedIn)ā Word of Mouth (Because referrals are gold! š°)ā Online Directories (Yelp, Angieās List, etc.)ā Other: ________________
5. What REALLY matters when choosing a cleaning company?
(Pick as many as you like!)š§¼ Price (Gotta stay on budget!)āØ Reputation (I need the BEST in the biz)š Availability (I need flexibility!)š± Eco-friendly options (Save the planet while cleaning!)š Certifications & training (I want the pros!)šļø Customer service (Friendly and responsive, please!)ā” Speed & efficiency (Get it done, and get it done RIGHT!)š”ļø Insurance & reliability (Because accidents happen!)š¬ Other: ________________
6. When itās time to book or chat with a cleaning company, how do you prefer to communicate?
š Call me old schoolāI like phone callsš© Email is lifeš± Just text me!š» Online form is easiestš¤ In-person meetings, please!
7. Whatās the #1 thing you discuss when hiring a cleaning company?
š§½ Quality of service (How clean is CLEAN?)š² Cost & payment terms (Whatās the damage?)š Scheduling (Can they work with my crazy hours?)š Consistency (Will every clean be great?)šØāš¬ Professionalism & trust (Are they reliable?)š ļø Insurance & liability (What if something breaks?)š¢ Other: ________________
8. Would you recommend your current cleaning service to other businesses?
š Yes, theyāre awesome!š¤· Maybe, depends on the dayā¦š Nope, Iām ready for a change
9. Be honestāwhat would make you switch to a new cleaning company in a heartbeat?
[Open-ended]
šŖ THANK YOU! CLAIM YOUR COOKIE! šŖ
We seriously appreciate your time! As a thank-you, weād love to send you a free cookieĀ with your next cleaning service. Just drop your email below to get your coupon:
š© [Email Field]

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